Terms of Service

These terms are an agreement between you and the Zone4Games team ("Zone4Games", "we", "us") about your use of zone4gamer.com and its services. By creating an account, buying or selling, you agree to them. If you do not agree, do not use Zone4Games.

1. What Zone4Games is

Zone4Games is a marketplace that connects people who want to buy and sell game accounts, in-game items and top-ups. Sellers list their own goods. Zone4Games is not the seller of the items listed and does not own them. What Zone4Games provides is the marketplace itself and an escrow service: we hold the buyer's payment until the order is completed, and we review disputes.

Zone4Games is not affiliated with, endorsed by or sponsored by any game publisher. Game names, logos and trademarks belong to their owners.

2. Your account

• You must give accurate information when you sign up and keep it up to date.
• You must be old enough to enter into a binding agreement where you live.
• You are responsible for everything that happens under your account. Keep your Zone4Games password private. The Zone4Games team will never ask for it.
• We may ask you to verify your email address before you can use some features.

3. Your balance, top-ups and withdrawals

• Your Zone4Games balance holds money you have topped up or earned from sales. It is not a bank account and earns no interest.
• Top-ups are made with the payment methods shown on the top-up page. A top-up is credited once the Zone4Games team has verified the payment.
• Withdrawals are sent to the payment details you provide. Check them carefully: a withdrawal sent to details you entered incorrectly may not be recoverable.
• A withdrawal can be delayed or refused while an order you sold is still open, while your account is under review, or when we see unusual activity. See why a withdrawal can fail.

4. Buying

• Read the listing carefully before you buy. Ask the seller in the chat if anything is unclear.
• When you buy, your payment is held by Zone4Games, not sent to the seller.
• Only confirm an order once you have received the product and checked that it matches the listing. Confirming tells the Zone4Games team the order arrived as described, and the team then completes it and releases the payment to the seller.
• Once you confirm, a refund is only possible if the Zone4Games team reviews the order and agrees one is due. Your confirmation counts as strong evidence that the order was delivered as described.

5. Selling

• You may only list goods you own and have the right to sell.
• Your listing must describe the product accurately, in the right game and category.
• Deliver the order through the Zone4Games chat, within the delivery time on your listing.
• You are paid when the Zone4Games team completes the order, normally after the buyer confirms it arrived. Payment goes to your Zone4Games balance, minus any service fee you agreed to pay.
• If a buyer does not confirm an order you delivered, contact support with proof of delivery and we will review it.

6. Service fees

Zone4Games charges a service fee on each order. The current rates are on the service fee page. The buyer and the seller agree in the order chat who pays the fee. For some orders, such as very large ones, the Zone4Games team sets the fee by hand, and the fee shown on the order is the one that applies. We may change the rates.

7. Trade only on Zone4Games

Do not offer, ask for or accept payment outside Zone4Games for anything listed here, and do not move a deal to another platform. Off-platform deals are not protected by escrow or by the Zone4Games team, and they are at your own risk. Trying to avoid the service fee this way breaks these terms.

8. Alternative arrangements

When a standard handover does not suit a trade, Zone4Games offers alternatives, such as holding an account's email access or holding the seller's payment for an agreed period. These are used only when both the buyer and the seller agree. See alternative transactions.

9. Disputes and refunds

If an order is not received or does not match the listing, the buyer can ask for a refund by contacting the Zone4Games team with evidence. While a dispute is reviewed, the payment stays held. We review the evidence from both sides and decide how the payment is settled. Refunds are not given for an order that was received and matches its listing. The full rules are in the refund policy. The Zone4Games team's decision on a dispute is final.

10. What you must not do

• Sell goods you do not own, that were stolen, or that you are not allowed to sell.
• Mislead buyers or sellers, or submit false claims or edited evidence.
• Harass, threaten or abuse other users or the Zone4Games team.
• Use Zone4Games for fraud, money laundering or any unlawful purpose.
• Interfere with the site, try to access accounts or data that are not yours, or use bots to scrape or overload it.

11. What we can do if these terms are broken

We may remove listings, limit features, suspend or close accounts, and hold balances and earnings while we review what happened. If we find that the balance came from fraud or from breaking these terms, we may use it to refund the people affected.

12. Game rules

Many games have their own terms, and some do not allow accounts or items to be sold or transferred. A publisher may restrict or ban an account that was traded. By buying or selling on Zone4Games you accept that risk. Zone4Games cannot reverse a publisher's decision.

13. Content you post

Listings, photos, reviews and messages you post stay yours. You let Zone4Games store and show them as needed to run the marketplace, for example showing your listing to buyers or your review on a seller's profile. We may remove content that breaks these terms.

14. Our responsibility

We work to keep Zone4Games available and safe, but we provide it as it is and cannot promise it will always be available or free of errors. Zone4Games is not responsible for what users do outside the platform, for a game publisher's actions, or for losses caused by information you entered incorrectly. As far as the law allows, our responsibility for any order is limited to the amount paid for that order.

15. Changes to these terms

We may update these terms. The date at the top shows the latest version. If a change matters, we will tell you on the site or by email. Using Zone4Games after a change means you accept the new terms.

16. Contact

Questions about these terms: admin@zone4gamer.com.