1
Buyers may request a refund if the product is not received or does not match the listing description
2
To request a refund, the buyer must contact Admin or Support and provide relevant evidence
3
During the review process, the payment will be held and will not be released to the seller
4
Zone4Games will review the evidence submitted by both parties before making a decision
5
Refunds cannot be issued if the product has been received and matches the listing description
"Submitting false claims, manipulated evidence, or abusing the refund system may result in the refund request being denied and the account being suspended. Zone4Games' decisions regarding refunds and transaction disputes are final"